Hey, brother! Welcome to the Shipping & Returns page at Hogan’s Beach Shop—your ultimate destination for authentic Hulkamania memorabilia. We know you train hard, eat your vitamins, and shop with passion, so we want to make sure your experience is as powerful as a leg drop from the Hulkster himself!
1. SHIPPING INFORMATION
At Hogan’s Beach Shop, we deliver Hulkamania straight to your doorstep, brother! Here’s what you need to know about our shipping process:
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. We don’t rest until your piece of Hulkamania is on its way to you!
Shipping Methods & Timeframes
| Shipping Method | Carrier | Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 business days after shipment | $12.95 |
| Free Shipping | EMS | 15-25 business days after shipment | Free on orders over $50 |
Please note: We ship worldwide but cannot deliver to some Asian countries and remote areas due to carrier restrictions. If you’re unsure about delivery to your location, just email us at [email protected], brother!
Tracking Your Order
Once your order ships, we’ll send you a tracking number so you can follow your piece of Hulkamania on its journey to you. Watch it move faster than Hulk Hogan dropping the big leg on Andre the Giant!
2. RETURNS & EXCHANGES OVERVIEW
We strive to deliver 100% satisfaction with every order. If something isn’t right, we’ve got your back, just like Hulk Hogan has the back of every Hulkamaniac! We offer a hassle-free return process within 15 days of you receiving your order.
NON-RETURNABLE ITEMS
Due to their unique, collectible nature, the following items are FINAL SALE and cannot be returned or exchanged:
- Autographed Apparel
- Autographed Media
- Autographed Photos
- Autographed Posters
- Autographed Toys & Figures
- Signed Items
These are one-of-a-kind pieces of Hulkamania history with authenticity guarantees. We ensure they’re perfect before shipping. If there’s an issue with authenticity or damage, contact us immediately at [email protected] for support.
3. ELIGIBILITY FOR RETURNS & EXCHANGES
To be eligible for a return or exchange, your item must be:
- In its original condition (unworn, unused, and with tags attached)
- In the original packaging
- Not an autographed or signed product
- Returned within 15 days of delivery
Eligible items include non-autographed clothing, men’s items, odd socks, souvenirs, and other non-signed merchandise.
4. RETURN & EXCHANGE PROCESS
Follow these steps to initiate a return or exchange:
Step 1: Contact Us
Email our customer service team at [email protected] within 15 days of receiving your order. Include your order number, reason for return/exchange, and whether you want a refund or exchange.
Step 2: Wait for Approval
We’ll respond within 24-48 hours with a return authorization and instructions. Whatcha gonna do when we get back to you ASAP, brother!
Step 3: Ship the Item
Package the item securely and ship it to our address:
Hogan’s Beach Shop
5000 V Street Northwest
Washington, US 20007
You’re responsible for return shipping costs unless the item was defective or incorrect.
Step 4: Processing
Once we receive and inspect the item, we’ll process your refund or exchange within 5-7 business days.
5. REFUND TIMELINE AND METHOD
Refunds are issued to the original payment method after we process the return. Here’s what to expect:
- Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days after processing, depending on your bank
- PayPal: 3-5 business days after processing
Exchanges may take additional time for shipping. If the exchanged item is out of stock, we’ll issue a refund or offer an alternative, brother!
6. RETURN & EXCHANGE REQUEST TEMPLATE
Copy and paste this template into your email to us at [email protected] to get started, brother!
Subject: Return/Exchange Request – Order #[Your Order Number]
Body:
Hey, brother! I’d like to request a return/exchange for my order.
Order Number: [Insert Your Order Number] Product Name: [Insert Product Name] Reason: [e.g., Wrong Size, Defective, Not as Described] Request: [Refund or Exchange for [Item/Size]] Please let me know the next steps. Thanks!
[Your Full Name] [Your Email Address]
7. CONTACT US
If you have questions about shipping, returns or exchanges, reach out to our customer service team 24/7 at [email protected]. We’re here to help you, brother!
Thank you for being part of the Hulkamania Nation and trusting Hogan’s Beach Shop. We’re committed to making your experience awesome!
Hogan’s Beach Shop
5000 V Street Northwest, Washington, US 20007
Email: [email protected]